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Everything you need to know in our frequently asked questions
about hiring our light up letters.
Please just ask, if you are still unsure.
How big are the letters & numbers?
Our light up letters and numbers are 4 ft tall and 2 ft wide. When arranging with a venue as to where they will be sited, please allow 4ft per letter/number. Please also allow 1.5 ft depth behind the letters/numbers for the base feet. If there is not enough space at the venue in your required location, it may result in the letters/numbers having to be placed somewhere else other than requested.
What are the letters made of?
Our letters and numbers are all handmade in the United Kingdom from wood and coated in a white gloss finish. The bulbs are ‘Cabochon’ lights with warm white LED lamps. All of our bulbs are safe for your guests and all of our lights are PAT tested annually to comply with electrical safety regulations.
What letters/numbers do you have?
We have everything. You can either choose the traditional ‘LOVE’ or ‘MR & MRS’, ‘MR & MR’, ‘MRS & MRS’. Or perhaps your initials, your christian or surname, or any other letter/ number you choose.
Can I have coloured bulbs?
All of our letters are supplied as standard with bulbs in warm white. We feel that the letters look best with these bulbs and therefore do not supply coloured bulbs.
Can the lights be moved once they have been delivered and installed?
Upon booking we will ask where the letters/numbers are to be placed within your venue. The letters/number are lightweight but we do ask that you do not move them around the venue once they have been sited by ourselves.
Each letter comes with its own lead and plug. We also provide extension leads to enable easy set up into any venue. The letters/numbers will obviously need to be set up near a power socket.
Can I use the lights outdoors?
All of our lights are for indoor use only to remain compliant with insurance and electrical safety regulations so unfortunately our letters/numbers must not be placed outside.
How long would the letter/number hire for?
Your hire is for the duration of your wedding/event with a maximum hire of 24 hours unless otherwise agreed. We deliver on the morning of your wedding/event and complete the installation. We will collect on the morning of the following day or at the end of your wedding/event – whichever your venue requires. Your lights will be turned on by your venue staff and remain illuminated for the duration of your wedding/event. We always leave spare bulbs with each hire.
Do you charge for delivery?
Delivery and collection is included in your hire charge. We deliver to Milton Keynes and immediate surrounding areas
Do you require a deposit?
We require a £50 non-refundable deposit upon booking. The balance will be due 4 weeks prior to your wedding or event.
Do you have Public Liability Insurance?
Yes we have a fully comprehensive Public Liability Insurance. If you would like a copy please feel free to ask. All our lights are PAT tested annually to comply with electrical safety regulations.
If your question is not here, then please just contact us for the answer.
Please call us on 07711 823198
or email us on email@example.com